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Go to your taskbar, then right-click the Windows icon.

So, you need to uninstall and update the respective drivers to fix the issue. Method 2: Reinstalling the DriversĪs we’ve mentioned, an incompatibility or corruption in the drivers can cause the security keys to malfunction. Neglecting this final step will leave your PC vulnerable. Also, remember that once your work is done, you need to go back to the Internet Properties window and click the ‘Reset all zones to default level’ button.

Click OK and Apply to save the changes you’ve made.Īfter performing these steps, restart your computer and check if the USB security key is now working.

Move to the Restricted Sites zone, then perform Step 6 once again.

Click OK, and once you get back to the Internet Properties window, go to the Trusted Sites zone.

Below the Reset Custom Settings area, you will see a drop-down list.

Click the Local Intranet zone, then click Custom Level.

Go to the ‘Security level for this zone’ section, then move the slider to the lowest level possible.

You should see different zones, and by default, you will land on the Internet zone. Doing so will open the Internet Properties window.

On the next page, click Internet Options.

Now, type “Control Panel” (no quotes), then hit Enter on your keyboard.

Method 1: Changing the Security Settings via Internet Options Whatever the reason may be, you can use this article as a guide on how to fix the USB security key is not working problem. On the other hand, it is also likely that the issue has something to do with corrupted or incompatible drivers. The integrity of the key may have been compromised. It is important to note that there are various reasons for this problem. As such, we’ve put together this article to teach people how to fix the USB security key is not working issue on Windows 10. We understand how important it is for users to ensure their security. However, what if a USB security key has stopped working? Well, don’t worry because we’ve got you covered. Because of the new developments in application programming interfaces for web servers and browsers, people are now able to use security keys for website authentication. Moreover, you can use them when logging into Windows 10. You may ask, “ How does a USB security key work?” Well, they allow users to authenticate different components on a computer. One of the best ways to do so is by using USB security keys. Now, more than ever, it has become imperative for us to take measures in securing our online activities. These days, criminals have become more cunning and creative in scamming unknowing PC users.